No stress, you can exchange your purchase for up to 21 days from the purchase date. If the problem is because the bikini does not fit, we do free size or model exchanges.
How do I return an item?
For a quick and comfortable return process we suggest to:
- Click on "My Account", sign in to access your order history, then click on "make an exchange or return" for the order concerned.
- Select the product(s) to be exchanged or returned, then confirm (or change) your delivery address and validate.
- Print the Request for Return page and include it in your package. If you do not have a printer, use a separate sheet of paper to specify the reference number of the return, which is indicated on the return form.
- Returned products must be in brand new condition, unworn (except to try them on) and in their original package. Swimwear must be returned in clean condition and with the protective hygiene strip and tags in place.
- Return the item(s) to the address indicated on the return form. You can return the items via registered mail - tracking (strongly recommended) or standard mail (not recommended as it cannot be tracked).
- The refund will be processed upon receipt of your return package.
Are the returning shipping costs my responsibility?
Yes, the returning fees are the client's** responsibility.